The Challenges

The printing and direct mail industry faces a number of challenges: unskilled and temporary labor, accountability for costly and critical items such as postage, customer inventory, complex and collaborative customer requirements, and for the most part, competitive margins. In this environment, quick, accurate information can often be the key to securing a major contract, or conversely, losing heavily due to inadequate business systems. How are printing and direct mail service providers handling this today? Until recently, the only solutions on the market were proprietary systems that lacked sophisticated reporting mechanisms, proper account tracking and auditing capabilities, and utilized second generation database storage products. Additionally, the proprietary nature of the systems made customization difficult, and eliminated the ability to choose and integrate" best of breed" products. However, Streamline Solutions has changed the product landscape by providing a product that not only addresses these issues, but sets the standard for the next generation of business management software products.

The Solutions

Streamline Solutions approached the printing and direct mail business by listening and understanding the critical business issues faced by our customers. As a customer-focused organization, Streamline built the PrintStream system with these key business issues in mind. The result is a multi-dimensional software program that includes all the software support modules required by a fully-operational business such as estimating, inventory control, customer support, purchasing, factory scheduling, postage and all areas of financial accounting. These modules, which can be purchased together or separately, are tightly integrated, resulting in seamless and transparent access across the data enterprise. Today, over 120 plants in the United States, Canada and Australia are running Streamline Solutions software packages. With a seventeen year track record of manufacturing and distributing software solutions to the print and mail industry, Streamline Solutions has achieved a leadership position by providing easy to learn and use customizable, open, software products. With development centers based in San Francisco, and support centers in the Rocky Mountains region, Streamline has grown and thrived on its reputation for user friendly, flexible, integrated solutions that run on standard platforms complimented by industry-leading customer support. The result is a solution that enables you to significantly improve your own customer response and support, optimize output and increase revenue.